Fire safety doesn’t keep office hours – neither does GARDI

Customer service works even when you’re not around. GARDI is a smart mailbox equipped with a digital lock that allows sharing a PIN code with the customer. This way, GARDI receives deliveries exactly when it best fits the customer’s schedule. Likewise, the customer can pick up the item whenever it suits them. At Itä-Uudenmaan Paloturva, fire extinguisher maintenance now operates 24/7.

“Have you remembered to have your fire extinguisher inspected?” When a fire breaks out, it’s too late to check. Regular inspections are not only a matter of safety but also a requirement by insurance companies. “GARDI is an excellent addition to our customer service readiness. Clients can easily drop off extinguishers for inspection even when we’re not present — and pick them up whenever it’s convenient,” says Anders Hurmerinta, entrepreneur and fire safety contractor at Itä-Uudenmaan Paloturva.

Itä-Uudenmaan Paloturva implemented GARDI at its Porvoo location to better serve private customers. Extinguishers can be dropped off for inspection at any time, as GARDI is ready even when staff are not on-site. The process is simple and secure, as GARDI’s digital lock allows PIN codes to be shared directly with customers.

The company uses the GARDI 120 model designed for larger deliveries, with dimensions of 120 cm x 50 cm x 50 cm.

“I remember Anders starting his first business back in elementary school, selling computers and related accessories. His personal and especially bilingual customer service already appealed to many clients back then. The same principles remain today. It’s great that GARDI can play a part in supporting Itä-Uudenmaan Paloturva’s outstanding customer service,” says GARDI’s CEO, Petteri Heiman.

Itä-Uudenmaan Paloturva is a specialized fire safety company offering sales, inspections, maintenance, and training related to fire safety products and systems. With over 10 years of experience, the company services industrial, property, mobile, and residential fire equipment. Itä-Uudenmaan Paloturva is a Tukes-approved fire extinguisher service company, with its main office in Loviisa and another location in Porvoo.